TERMS OF SERVICE
Welcome to Barberhood Braintree. By accessing or using our website, booking a service, or purchasing any products from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or making a booking.
This website is operated by Barberhood Braintree. Our website provides information about our barbershop services, allows users to book appointments, and may offer the option to purchase gift cards, memberships, or grooming products online. By using this site, you agree to comply with these Terms and all applicable UK laws and regulations. If you do not agree, please do not use our website or services.
Appointments can be booked online, in person, or by phone. Payment may be made online at the time of booking or in person at the shop. Prices are displayed clearly on our website and may be updated from time to time. We reserve the right to refuse or cancel bookings for any reason, including suspected fraudulent activity. Cancellations must be made at least 24 hours before your scheduled appointment. Late cancellations or missed appointments may result in a cancellation fee or the loss of a deposit, and repeated no-shows may lead to restrictions on future bookings.
Gift cards and vouchers are non-refundable and must be used within the validity period stated. Products purchased online or in-store are also non-refundable.
We provide services to clients of all ages; however, clients under 16 must be accompanied by a parent or guardian or have their consent for specific services. We reserve the right to refuse certain treatments if we believe they are unsuitable for minors.
We take your privacy seriously. When you make a booking or purchase, we collect personal details such as your name, phone number, and email to confirm and manage your appointment. We may also use your contact information to share updates, offers, or reminders, in line with our Privacy Policy. Your information will never be sold to third parties and will be handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree not to misuse it or interfere with its functionality. You must not attempt to hack, upload viruses, or engage in any unlawful activity while using the site. All content on our website, including text, images, logos, and designs, is the property of Barberhood Braintree and may not be copied or used without permission.
While we strive to provide high-quality services and accurate information, Barberhood Braintree shall not be held liable for any indirect, incidental, or consequential damages, any errors or omissions on the website, or any personal injury or property damage arising from the use of our services beyond what is required by law. Your statutory rights are not affected.
We may update or modify these Terms from time to time. Updates will be posted on this page with the revised date, and continued use of our website or services after such changes constitutes your acceptance of the new Terms.
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms, please contact us here at Barberhood Braintree.
PRIVACY POLICY
At Barberhood Braintree, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, and protect the personal data you provide to us when you visit our website, book an appointment, or make a purchase. By using our website or services, you agree to the terms outlined in this policy.
When you make a booking, contact us, or subscribe to our updates, we may collect personal details such as your name, phone number, email address, and payment information. This information is used solely to manage your appointments, process payments, send booking confirmations, and provide relevant updates or promotional offers if you have chosen to receive them. We do not collect any more data than is necessary to provide our services effectively.
We use secure systems to store and protect your personal information. All online payments are processed through trusted third-party payment providers that comply with strict data security standards. Your information is never sold, shared, or disclosed to third parties except when required by law or when necessary to deliver our services, such as with booking platforms or payment processors.
We may use cookies or similar technologies on our website to enhance your browsing experience, improve website performance, and analyse site traffic. Cookies do not give us access to your computer or any personal information beyond what you choose to share. You can control or disable cookies through your browser settings, although this may affect how our website functions.
If you have subscribed to our mailing list or opted in to receive marketing communications, we may use your contact details to send you updates, promotions, or news about Barberhood Braintree. You can unsubscribe at any time by following the link provided in our emails or by contacting us directly.
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Once your information is no longer needed, it will be securely deleted. You have the right to request access to the personal information we hold about you, to correct any inaccuracies, or to request its deletion. To exercise these rights, please contact us using the details below.
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any external sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The most recent version will always be available on our website, with the date of the latest revision clearly indicated.
If you have any questions or concerns about how we handle your personal data, please contact us here at Barberhood Braintree.
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OPEN HOURS
Monday 9:00 am – 6:00 pm
Tuesday 9:00 am – 6:00 pm
Wednesday 9:00 am – 6:00 pm
Thursday 9:00 am – 6:00 pm
Friday 9:00 am – 6:00 pm
Saturday 8:00 am – 6:00 pm
Sunday 9:00 am – 4:00 pm
